From event logs to process models
Imagine you are the observer of a simple business process run at a mail-order company. Inside the company, the exists three different actions that can be performed, Collect Goods (A), Ship Goods by Mail (B) if weight and size are below a limit, or Ship Goods by a Shipper (C) if above. You observe always either A followed by B or A followed by C.
a) Depict the possible event diagrams for your process model.
b) Derive a workflow net.
c) Discuss your results regarding,
- Is the given information enough to derive the correct process model?
- If not, what issues occur?
More information on event diagrams and workflow nets can be found in the book in chapters 3.4 and 4.4, respectively.