From event logs to process models

Imagine you are the observer of a simple business process run at a mail-order company. Inside the company, the exists three different actions that can be performed, Collect Goods (A), Ship Goods by Mail (B) if weight and size are below a limit, or Ship Goods by a Shipper (C) if above. You observe always either A followed by B or A followed by C.

a) Depict the possible event diagrams for your process model.

b) Derive a workflow net.

c) Discuss your results regarding,

• Is the given information enough to derive the correct process model?
• If not, what issues occur?

More information on event diagrams and workflow nets can be found in the book in chapters 3.4 and 4.4, respectively.

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Prof. Dr. Mathias Weske